Recover lost revenue. Reduce denials. Improve cashflow.

Our Virtual A/R & Denial Management Specialists work as an extension of your billing team to aggressively follow up on unpaid claims, resolve denials, and help your practice get paid faster — with complete transparency and measurable results.

What Our A/R & Denial Specialists Do

  • Conduct timely follow-up with insurance companies and payers
  • Research and resolve claim denials and rejections
  • Identify root causes of denials and recommend preventive actions
  • Prepare and submit corrected claims and appeals
  • Document all actions and maintain detailed claim notes in your PM/EHR
  • Track and report daily/weekly collection progress
  • Collaborate with coders and billers to ensure clean future submissions
  • Handle secondary and tertiary billing for pending balances

Key Benefits of a Virtual A/R Denial Specialist

  • Recover revenue faster — reduce days in A/R and boost collections
  • Streamline denial management — systematic tracking and resolution
  • Improve cashflow — more payments, fewer outstanding claims
  • Reduce write-offs — identify trends and fix recurring issues
  • Save staff time — our specialists handle the follow-up workload
  • HIPAA-compliant processes — secure, accurate, and auditable
  •  Scalable support — add more specialists as your volume grows

Common Denial Types We Handle

  • Missing or incorrect patient information
  • Invalid or mismatched CPT/ICD-10 codes
  • Authorization or eligibility errors
  • Coordination of benefits issues 
  • Duplicate or timely filing denials
  • Medical necessity and documentation rejections
  • Underpayments and payer take-backs

Day-to-Day Responsibilities

  • Review daily A/R aging reports
  • Prioritize high-dollar and near-timely filing claims
  • Contact payers to check claim status and reprocess when needed
  • Record call notes, payer feedback, and resolution details
  • Work closely with billers and coders for claim corrections
  • Generate and share weekly denial trend reports

Tools & Systems Our Team Uses

  • Practice Management Systems: Athenahealth, eClinicalWorks, Kareo, NextGen, DrChrono, AdvancedMD
  • Clearinghouses: Availity, Office Ally, Waystar, Change Healthcare
  • Communication: Secure email, VPN, remote desktop, and encrypted access

Why Choose Our Virtual A/R Team

  • Experienced RCM professionals with payer-specific expertise
  • Proven ability to reduce A/R days by 20–40%
  • Daily performance monitoring and productivity reports
  • U.S. and offshore hybrid model available for 24/7 coverage
  • Dedicated account manager for communication and tracking

Who We Help

  • Clinics and specialty practices with rising A/R or denials
  • Billing companies looking to scale operations
  • Start-up practices without a full internal billing team
  • Multi-location healthcare groups wanting consistent follow-up

Our 3-Step Onboarding Process

  • 1. Assessment & Planning — Review your A/R data, denial trends, and goals.
  • 2. Secure Integration — Assign virtual staff, set up access, and train on your workflow.
  • 3. Active Recovery — Begin A/R cleanup and weekly performance tracking.

Reporting & Transparency

  • Weekly A/R aging and denial breakdown reports
  • KPI tracking:
    • Days in A/R
    • Denial rate and resolution rate
    • Net collection rate
    • Appeal success percentage

Get Started Today

  • Free A/R analysis & denial trend report
  • No setup fee or long-term commitment
  • Flexible plans — full-time, part-time, or project-based

 Recover your lost revenue faster — Schedule a Free A/R Review Today!

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